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Metropolitan Center for Independent Living

Removing Barriers, Promoting Choices

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    • About MCIL
    • Board of Directors
    • Leadership
    • Employment Opportunities
    • Independent Living Philosophy
    • Strategic Plan
    • Success Stories
    • Donors
  • Services
    • Services Overview
    • ADA Minnesota
    • Disability Hub MN
    • Case Management
    • Home Modification and Ramps
    • Independent Living and Vocational Rehabilitation Services (IL/VR)
    • Individual Advocacy
    • PCA College Service Corps
    • Transitional Services and Nursing Home Relocation (NHR)
    • Workforce Innovation and Opportunity Act (WIOA)
    • Youth Transition Services
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Learn more about our services

You are here: Home / Services for Consumers / Case Management

Case Management

Customized Case Management to suit individual needs.

The Case Management Team works with qualified individuals enrolled in the Hennepin County and Ramsey County CADI (Community Access for Disability Inclusion) Waiver, Brain Injury Waiver, and Elderly Waiver programs by connecting participants to an extensive range of home and community-based services, enabling people to live as independently as possible in community settings.

Currently, MCIL’s Case Management Team serves adults ages 18-67 on the Community Access for Disability Inclusion (CADI) waiver, Brain Injury (BI) waiver, and Elderly Waiver (EW) programs. Case Managers connect participants to an extensive range of home and community-based services, enabling them to live independently as possible in community settings.

Individuals living in Hennepin County who are interested in learning more about waiver programs should contact the Front Door by phone at 612-348-4111, by email or visit their website.

Individuals living in Ramsey County who are interested in learning more about waiver programs should contact the Ramsey County Intake Line for Home and Community Based Services by calling 651-266-3613, by email or visit their website.

MCIL’s team is deeply committed to helping participants pursue and achieve their personal goals. As a Center for Independent Living we take a holistic approach to helping individuals fulfill their desire to lead a productive, self-determined life.

For individuals who are in the process of seeking a waiver, or were denied a waiver, there are several options and resources available:

MCIL Classes include driver’s education, budgeting, short term one-to-one assistance with menu planning, nutritional information, developing resumes, self-advocacy skills, bus training, or IL skills training.

Individual Advocacy: MCIL Individual Advocates work one-to-one with people with disabilities to help solve daily living concerns and overcome barriers that stand in the way. From navigating a governmental bureaucratic maze to setting and achieving personal goals to gaining new skills and training, MCIL is a partner in each individual’s progress.

SOAR (assisting people who are homeless or at risk of applying for SSI):
SOAR and Social Security Benefits Advocacy providers can help individuals apply for Social Security benefits. To find a local provider, visit their online directory or contact the Disability Hub MN at 1-866-333-2466 or www.disabilityhubmn.org.

Frequently Asked Questions:

How do I access Case Management services through MCIL?

To access waiver Case Management Services, an individual must be enrolled in disability-based Medical Assistance (MA) and will need to receive a MnCHOICES assessment to determine eligibility for an MA-waiver program. Individuals can request to start the process by contacting their county’s human services office. MCIL Case Management current contracts with Hennepin County and Ramsey County. For additional information, MCIL offers a downloadable PDF for each of the waiver programs we support:

  • CADI Waiver PDF
  • Brain Injury Waiver PDF
  • Elderly Waiver Fact Sheet PDF

Hennepin County residents who believe they may benefit from an MA-waiver program should contact Hennepin County Front Door Social Services by phone at 612-348-4111 or by email and request a MnCHOICES assessment. Individuals who want to work with MCIL for Case Management services should let the Certified MnCHOICES Assessor performing the MnCHOICES assessment know that they want to engage MCIL for their Case Management.

Individuals living in Ramsey County who are interested in learning more about waiver programs should contact the Ramsey County Intake Line for Home and Community Based Services by calling 651-266-3613, by email or visit their website.

What counties have contracts with MCIL Case Management?

Currently, Hennepin County and Ramsey County hold a contract with MCIL for Contracted Case Management.

We provide services to individuals on:

Community Access for Disability Inclusion Waiver (CADI)

Brain Injury Waiver (BI)

Elderly Waiver (EW)

What kind/type of help can I get with a waiver?

The Minnesota Department of Human Services has a helpful document that provides an overview of Waiver and Alternative Care programs.

I have a waiver and want to change my Case Management provider to MCIL. What are the steps to make a change?

To change Case Management to MCIL, an individual must first notify the supervisor at their current agency that they want to switch Contracted Case Management agencies. The individual or current case manager can contact MCIL to determine if we are currently accepting case management referrals.

Once an individual determines they want to change their Case Management provider to MCIL and that MCIL is accepting referrals, the individual’s current case management agency will begin the transfer process, which involves contacting Hennepin or Ramsey County and transferring paperwork. This process can take anywhere from two weeks to a month. For additional questions, please contact your current case manager’s supervisor directly.

What kind of services can I expect to get from my Case Manager?

Waiver/Alternative Care (AC) case management provides people and their families with access to assessment, person-centered planning, referral, linkage, support plan monitoring, coordination and advocacy related to waiver services, resources, and informal support not necessarily funded through the waiver.

Contact

For more information, please email: cm@mcil-mn.org

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Contact Us

Metropolitan Center for Independent Living
530 Robert Street North
St Paul, MN 55101
Voice: 651-646-8342
Email: info@mcil-mn.org

Hours of Operation:
Monday – Friday 8 AM – 4:30 PM
(Services provided at the facility until 3:30 PM)

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